Orders are processed and delivered Monday through Friday, excluding holidays. Please allow up to 4 business days for processing. The estimated number of days it will take for your order to arrive will depend on the shipping method you chose at checkout.
When shipping labels are prepared online and printed, customers will receive notification via email from either the USPS or UPS, depending on the shipping method selected. If you do not receive this email within 2 to 4 days after placing your order, please check your Spam/Junk mail folder or contact us. This email will include your Delivery Confirmation Number (if USPS) or Tracking Number (if UPS).
Please note that the USPS Delivery Confirmation service is not an actual Tracking Number, but simply shows when the label was printed and when the item was delivered at its final destination. Once an order is given to a shipping carrier, the package then becomes that carrier’s responsibility and Fathom is no longer in control of the order’s progress.
If you mistakenly provided us with an incorrect or insufficient address, please contact us immediately with the order number and the correct shipping information at shop@fathommag.com.
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